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physics eSIM card FAQs

What is Physical eSIM?

Physical eSIM is a Physical sim card which you can download and manage esim profiles. With the Physical eSIM card, devices that doesn't have esim function can use esim as well. EID number is its Identification.

These details can help you better understand the principles behind SIM cards. You can think of the UICC/eUICC as a physical chip, while the profile represents the virtual data (ICCID).

  • Normal Physical sim card | UICC chip+ profile
  • eSIM | profile
  • Mobile phones that support esim | built-in eUICC chip
  • Physical eSIM | eUICC chip+ profile

Physical eSIM can be more functional and inexpensive compared to normal sim card:

  1. Our Physical eSIM came with a pre-installed esim profile and has other 8 profile slots available, by using this, it’s similar as a device that has 9 sim card slot.
  2. For customers who need to use SIM cards in multiple countries, they can purchase country-specific profiles, which may be cheaper than purchasing a bizglobe plan.

Our Physical eSIM supports to download third-party esim profile from other company.

Is the Eiotclub physical eSIM only compatible with Android devices?

The Eiotclub physical eSIM works with Android devices, where you can easily download and manage eSIM profiles via the Eiotclub app . For Apple devices, you'll need a card reader to activate the eSIM profile, but once activated, it can also be managed through the Eiotclub app .

Can I use the Eiotclub eSIM for international travel?

Yes! The Eiotclub eSIM works in multiple regions. You can easily download and switch to region-specific profiles, granting you access to data in over 200 countries. Simply choose the profile that matches your travel destination for seamless global connectivity.

Is the Eiotclub physics eSIM secure?

Yes, the Eiotclub physics eSIM is highly secure, using encryption and authentication measures to protect your data from unauthorized access. Your eSIM profile is safely stored within the Eiotclub app. With eSIM technology, devices can seamlessly switch networks for real-time monitoring, data transfer, and remote diagnostics, reducing reliance on traditional SIM cards. This enhances security and simplifies device deployment. offering reliability and adaptability to changing network demands.

What is an eSIM Profile?

An eSIM profile is a digital version of a physical SIM card, allowing users to download and activate mobile plans directly on their device. Unlike traditional physical SIM cards, eSIM profiles are stored digitally and can be easily activated over the internet. This provides a seamless way to manage mobile connectivity without the need for a physical SIM card swap. Ideal for global travelers and IoT devices, eSIM profiles offer flexibility, convenience, and faster activation compared to traditional SIM cards. buy esim profile

Can I Turn My Existing Device into an eSIM-Compatible Device?

Yes, you can with the eiotclub Card. If you have an Android phone, you can use the eiotclub Card to easily download and manage eSIM profiles. Other phones can still use the eSIM profile on the card, making it simple to add eSIM to your device without needing a new one.

Why am I unable to remotely control my device after inserting the eSIM physical card?

Currently, after inserting the eSIM physical card into your phone, you may experience issues with remote control. This is because Android devices require the SIM card to be inserted into a specific slot. To ensure proper operation, please insert the eSIM card into Slot 1 . If inserted into other slots, remote control may not function correctly.

Where can I download the EIOTCLUB app?

A2: To properly manage your eSIM card and control your devices, please ensure you download the official EIOTCLUB app. You can download it from the following link: Download EIOTCLUB App

Can a used eSIM be added to the physical eSIM card?

Only a NEW profile can be downloaded to the physical eSIM card. Each eSIM QR code can be only used in one device/physical eSIM card. An eSIM profile/QR code that has previously been used on an eSIM device cannot be added to a physical eSIM card. Similarly, an eSIM profile/QR code that has been added to a physical eSIM card cannot be used on another eSIM device. The only option is to remove the physical eSIM card from one device and insert it into a different one.

How to Troubleshoot if the physical eSIM can’t get network connection?

1.Check if the enabled profile works in CX’s country, check apn setting on the device 2.Check the card status to see if there is still data, not suspended 3.Refresh sim profile, or switch carrier 4.If customer has another profile in the physical eSIM, try that profile. If they don’t, forward the case with customer’s country for a replacement profile. 5.Insert the Physical eSIM card into another device to determine whether it is a card problem or a device problem. (if sim works on another device, advise CX to contact the support for the device) 6.send replacement Physical eSIM card

Can a used eSIM be added to the physical eSIM card?

Only a NEW profile can be downloaded to the physical eSIM card. Each eSIM QR code can be only used in one device/physical eSIM card. An eSIM profile/QR code that has previously been used on an eSIM device cannot be added to a physical eSIM card. Similarly, an eSIM profile/QR code that has been added to a physical eSIM card cannot be used on another eSIM device. The only option is to remove the physical eSIM card from one device and insert it into a different one.

How to delete an esim profile from physical esim on the app(android)?

1.Tap “remote” to manage your eSIM profile 2.Tap “eSIMxxxx” 3.Scroll down and you will see the “delete esim” button 4.Note: a seed profile can’t be deleted